Cinco/Pyxis Firmware Update Versions

Most new scales do not need a firmware update. Check which version number you have and then update if you need to.



Date released: 14 February 2023

Major Firmware Update

Improved battery level detection and display flow. When the “LO_bAtt” warning is first shown at start-up, and the scale is not critically low, you may now continue using your scale. The message will not show again during use until the battery is at a critically low level. Once the battery reaches a critically low level, the scale will again display the “LO_bAtt’' warning and power off automatically.

Additional Notes:

  • The scale powers off automatically to protect the battery from completely draining.
  • If the scale is turned on again after a critically low shutoff, (and it has not been charged), the display will show the “LO_bAtt” warning and automatically switch off again.
  • The battery level percentage cannot be included in the low battery message. This is due to the voltage level drifting as it reaches a lower charge and a precise number is unreliable.



Date released: 20 September 2022 

Minor Firmware Update

Calibration fix


  • Fixed an issue where calibration does not occur when the scale is in low resolution.


Date released: 15 July 2022 

Minor Firmware Update

New weight increment option


  • Option to set weight display to resolution of 0.1 gram / 0.001 oz.
Additional Information:
    • To enable, enter [ SEt ], find [ rESoL ], and select [ Lo ].



Date released: 2 March 2022 

Major Firmware Update

This release adds a new battery level display ability and an automatic feature which stops the scale timer after 9 minutes 59 seconds.


  • Added ability for scale to show remaining battery power. To access; when the scale is off, press and hold the Power button until ‘Batt’ is shown on the display. It will show after ‘SET’ appears. The scale will display battery power, e.g. ‘Batt 90’ referring to 90% battery.
  • The Pyxis timer will now stop after the timer reaches 9:59, activating the sleep timer.



Date released: 27 August 2020 

What's new?

Weighing Resolution Setting

New setting [rESoL] added:

  • When set to default, the division is 0.01 grams for weights under 300 grams and 0.05 for weights between 300 to 500 grams.
  • When set to high, the division will be 0.01 grams for weights under 300 grams and 0.02 grams for weights between 300 to 500 grams.



Date released: 2020 

What's new?

Three Settings Menu Options

New options added:

  • SEnSE option: new Auto-Start sensitivity setting
  • Auto_rES option: new timer auto-reset setting
  • rESEt.d option: this settings lets the user reset the scale and it's settings back to factory default
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Article is closed for comments.

Browse by category