When will I receive my order?

The time it may take for your products to reach you may vary. During non-holiday times, it usually takes up to 2-3 working days to process and prepare for shipping.

 US delivery: 3-10 days 

Outside-US delivery: 14 days (depending on the shipping method and different customs protocols in different countries)

We do not assume any responsibility for postal delays.


Since most shipping methods require the recipient’s contact phone number, in order to speed up the delivery and processing time, please remember to fill in the contact telephone/mobile phone number field when you are filling the shipping details.



If you wish to order outside the United States, you can also order from our European webshop or our Japan webshop. If you are unable to order from those shops, you can check our list of international resellers here for quicker delivery. https://acaia.co/pages/wheretobuy


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Article is closed for comments.

Browse by category