How do I place an order?

Please visit our online shop here.

If you are outside the US, please purchase through our resellers, listed here:

If you need additional help, email us at 


The item I want to purchase isn’t available from the online store, will it be back online soon?

If you can not see an item on our website that has been previously been advertised, it may have been a limited edition production, such as the Acaia Cinco or the Lunar Ghost Edition. Other items may not be available because they are sold out, which will be indicated on the product page. 


You can email us at to see when the item will be restocked or we can help to direct you to one of our resellers who may have it available.  Watch for updates of restocking and new products through our social media. 


Your resellers does not have an item I want in stock, what do I do?

If you are outside the US, we recommend checking other resellers near you who may have the item you want. Many of our resellers may only sell our scales, while others stock much more. You can check what our reseller have in stock through the directory to their webshops here.


If you are inside the US, email us at 

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