Ion Beam Frequently Asked Questions

 

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The Acaia Ion Beam is an industrial-grade ion generator that efficiently minimizes static generated during the grinding process, resulting in reduced retention, less flying chaff, and less clumping. The Ion Beam can be used as a handheld portable device, or mounted on a standard tripod platform. The first drop of this product was on our US website in May 2023. 

 

When can we expect the next Ion Beam drop?

We will pre-announce the first initial drops of the Ion Beam through our social media or dedicated newsletter, which you can sign up for here

 

Can we preorder the Ion Beam?

No.

 

How many modes does the Ion Beam have? 

The Ion Beam has two modes. On with spotlight, on without spotlight, and off. It emits positive and negative ions on different ends to more effectively remove negative or positive coffee static build-up.

Additional adjustments, such as ionizing power, are available in the Orbit app. You do not need the app to use the Ion Beam.

 

How much ozone does the Ion Beam create? Is it harmful?

Generating ions does create ozone; however, the level of the Ion Beam is well within the safety requirements for air purifiers. We will be providing more data about this in the future.

 

Does the Ion Beam come with a tripod? What type of tripod suits the Ion Beam?

The Ion Beam does not come with a tripod. It does come with an Orbit grinder attachment. The IB is fitted with a 1/4-20 standard thread pitch. This means that most standard tripod attachments (like consumer camera models) should fit. 

A 1/4-20 thread means the diameter of the nut or bolt is 1/4 inch and that there are 20 threads per inch. 

 

Can I order the Ion Beam outside the US?

Due to our service center being located in Portland, Oregon, the Ion Beam is being released in the United States first. We will not be shipping outside the US for this reason. This is a small-batch production run in a new product category for us. 

 

When can we expect the Ion Beam internationally/in Europe?

We do not have any current timeline of when to expect the product in Europe or internationally but we are working towards it. 

 

What color is the Ion Beam available in?

The Eclipse Edition model is currently available in a black colorway. We plan to also release the product in a space gray color, similar to the Orbit grinder finish, in future drops. 

 

Is the Ion Beam USB-C rechargeable? Can I use it while it is charging?

Yes, the Ion Beam is USB-C rechargeable and can be used while charging. 

 

How do you connect to the Ion Beam? Are there advanced settings?

You can connect to the Ion Beam via the Orbit app. Connecting lets you view the battery status, adjust the “Auto Off Timer”, set the ionizer power (choose between Low, Medium, or High), and identify the product's current firmware version. 

 

You can find the Orbit app on the Apple App Store and Google Play now. Make sure to update to version 1.0.5 (iOS) to find Ion Beam options. 

 

Which grinders have the Ion Beam been tested on?

We have tested extensively with several different grinder types including the Acaia Orbit, Niche Zero, Fellow Ode 1, Weber EG-1, and Lagom P64. We found these tests produced satisfactory results. You can see some results on the product page here.

 

We have also tested with the Mahlkonig EK43 and are currently developing a more powerful Ion Beam version for this commercial grinder build. 

 

When will the EK version be released?

The EK Beam is set to release this summer in the US. You can find out more updates via our social media or newsletter. 

 

 

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